Terms of Service
Please read these terms carefully before using our service. These terms govern your use of Kharidi360.
Last updated: January 2025
Introduction
Welcome to Kharidi360. These Terms of Service ("Terms") govern your use of our website and services operated by Kharidi360 ("us", "we", or "our").
By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.
Acceptance of Terms
By accessing and using Kharidi360, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and others who access or use the service.
We reserve the right to modify these terms at any time without prior notice.
User Accounts
You must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
You must notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these terms.
One person or entity may not maintain multiple accounts.
Payment Terms
All prices are listed by merchants in Indian Rupees (INR) unless otherwise specified.
Payment terms are negotiated directly between merchants and customers.
We do not process payments - all transactions are handled directly between merchants and customers.
Merchants are responsible for their own payment processing and transaction security.
We reserve the right to remove merchants who violate our terms.
Merchants can update their prices at any time.
Shipping and Delivery
Shipping and delivery arrangements are handled directly between merchants and customers.
We do not provide shipping services - merchants arrange their own delivery.
Delivery times, costs, and terms are determined by individual merchants.
Customers should contact merchants directly for shipping inquiries.
We are not responsible for shipping delays or delivery issues.
Merchants are responsible for ensuring their products reach customers safely.
Returns and Refunds
Returns and refunds are handled directly between merchants and customers.
Each merchant sets their own return and refund policies.
We do not process returns or refunds - customers must contact merchants directly.
Merchants are responsible for handling customer complaints and returns.
We may assist in resolving disputes but are not liable for merchant policies.
Customers should review merchant return policies before making purchases.
Prohibited Activities
You may not use our service for any unlawful purpose or to solicit others to perform unlawful acts.
You may not violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
You may not infringe upon or violate our intellectual property rights or the intellectual property rights of others.
You may not harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.
You may not submit false or misleading information about your business or products.
You may not upload or transmit viruses or any other type of malicious code.
Merchants must provide accurate information about their business and products.
Merchants are responsible for ensuring their products comply with all applicable laws.
Additional Terms
Merchant Responsibilities
Merchants are responsible for the accuracy of their product listings, customer service, order fulfillment, and compliance with all applicable laws and regulations.
Platform Liability
Kharidi360 acts as a platform connecting merchants and customers. We are not responsible for transactions, product quality, or merchant services. All interactions are between merchants and customers.
Governing Law
These terms shall be interpreted and governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
Severability
If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Important Notice
These terms may be updated periodically. We will notify users of any significant changes via email or website notification. Continued use of our service after changes constitutes acceptance of the new terms.
Dispute Resolution
Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration Council. The arbitration will be conducted in Ahmedabad, Gujarat.
Questions About These Terms?
If you have any questions about these Terms of Service, please contact our legal team.
By using Kharidi360, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.