Terms of Service

Please read these terms carefully before using our service. These terms govern your use of Kharidi360.

Last updated: January 2025

Introduction

Welcome to Kharidi360. These Terms of Service ("Terms") govern your use of our website and services operated by Kharidi360 ("us", "we", or "our").

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.

Acceptance of Terms

By accessing and using Kharidi360, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use the service.

We reserve the right to modify these terms at any time without prior notice.

User Accounts

You must provide accurate and complete information when creating an account.

You are responsible for maintaining the confidentiality of your account credentials.

You must notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these terms.

One person or entity may not maintain multiple accounts.

Payment Terms

All prices are listed by sellers in Indian Rupees (INR) unless otherwise specified.

Payment terms are negotiated directly between sellers and customers.

We do not process payments - all transactions are handled directly between sellers and customers.

Sellers are responsible for their own payment processing and transaction security.

We reserve the right to remove sellers who violate our terms.

Sellers can update their prices at any time.

Shipping and Delivery

Shipping and delivery arrangements are handled directly between sellers and customers.

We do not provide shipping services - sellers arrange their own delivery.

Delivery times, costs, and terms are determined by individual sellers.

Customers should contact sellers directly for shipping inquiries.

We are not responsible for shipping delays or delivery issues.

Sellers are responsible for ensuring their products reach customers safely.

Returns and Refunds

Returns and refunds are handled directly between sellers and customers.

Each seller sets their own return and refund policies.

We do not process returns or refunds - customers must contact sellers directly.

Sellers are responsible for handling customer complaints and returns.

We may assist in resolving disputes but are not liable for seller policies.

Customers should review seller return policies before making purchases.

Prohibited Activities

You may not use our service for any unlawful purpose or to solicit others to perform unlawful acts.

You may not violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

You may not infringe upon or violate our intellectual property rights or the intellectual property rights of others.

You may not harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.

You may not submit false or misleading information about your business or products.

You may not upload or transmit viruses or any other type of malicious code.

Sellers must provide accurate information about their business and products.

Sellers are responsible for ensuring their products comply with all applicable laws.

Additional Terms

Sellers Responsibilities

Sellers are responsible for the accuracy of their product listings, customer service, order fulfillment, and compliance with all applicable laws and regulations.

Platform Liability

Kharidi360 acts as a platform connecting sellers and customers. We are not responsible for transactions, product quality, or seller services. All interactions are between sellers and customers.

Governing Law

These terms shall be interpreted and governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Important Notice

These terms may be updated periodically. We will notify users of any significant changes via email or website notification. Continued use of our service after changes constitutes acceptance of the new terms.

Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration Council. The arbitration will be conducted in Ahmedabad, Gujarat.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team.

By using Kharidi360, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.