This policy explains how Kharidi360, an Indian B2B inquiry-based wholesale marketplace, collects, uses, and protects information — including business information used for supplier discovery.
Last updated: 13 September 2026
Kharidi360 ("we," "our," or "us") operates an IndiaMART-style B2B marketplace where buyers can search for suppliers and send business inquiries. We are not a full checkout or cart-based e-commerce payment platform for all transactions. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
Public business information may be used for legitimate business directory and marketplace purposes where appropriate. Public availability does not automatically eliminate privacy, copyright, contractual, database, telecom, or other legal restrictions. We aim to minimise unnecessary personal data, avoid copying protected third-party content, clearly explain when listings may appear before registration, and handle commercial communications separately from core marketplace discovery.
This Privacy Policy should be reviewed by qualified Indian legal counsel before relying on it for production compliance, particularly with the Digital Personal Data Protection Act, 2023 and applicable rules, IT-related requirements, copyright law, and Indian commercial communication or telemarketing requirements.
Account Information: Name, email address, phone number, and business details when you create a seller or buyer account, register your business, or contact us.
Business Information: Store details, product or service information, business registration details, website, location, category, and contact information submitted by registered merchants.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyse website traffic.
Communication Data: Records of inquiries, support requests, and other communications with us or through the platform.
Kharidi360 is an Indian B2B inquiry-based wholesale marketplace. To support business discovery, we may collect certain publicly available business information and/or information obtained from authorised third-party sources.
Examples may include business or company name, business category, location, website, products or services offered, and other general business-related information that is legitimately available from public or authorised sources.
Public availability does not mean we claim unlimited rights to collect, copy, use, or publish any information found anywhere online, or to use public information for any purpose without restriction.
Information relating to an identifiable individual may constitute personal data and will be handled according to applicable privacy and data-protection requirements, including the Digital Personal Data Protection Act, 2023 and related rules, where applicable.
Where possible, we prefer general business-level contact information over personal contact details. A publicly visible phone number or email does not automatically mean unrestricted permission to use it for any purpose.
Business discovery and supplier or business listings on the marketplace.
Marketplace search and helping buyers find relevant suppliers.
Connecting buyers with suppliers and receiving or routing buyer inquiries.
Maintaining and improving marketplace information accuracy and usefulness.
Providing related B2B marketplace services.
Our primary purpose is business discovery, supplier listings, buyer inquiries, and related B2B marketplace services — not marketing users’ data as a product.
Some business listings may be created using publicly available or authorised business information before the business owner or authorised representative registers on Kharidi360.
Such a listing does not mean the business has registered with us, partnered with us, endorsed us, or been verified by us solely because the listing appears on the platform.
Listings that have not been registered and verified by the business should not be treated as “Verified Supplier” solely on the basis of public-source information.
Businesses can register on the platform to manage their listing, correct or update information, upload their own authorised content, manage contact details, and receive buyer inquiries.
Businesses may also request correction or removal of listing information, including applicable personal information, through our privacy or contact channels described below.
To create and manage accounts, store profiles, and marketplace listings.
To display seller and business information and products or services to buyers.
To facilitate inquiry-based communication between buyers and suppliers.
To send important updates about your account and platform status.
To improve our website, platform, and services.
To send promotional or marketing communications only where permitted under applicable Indian communication, telemarketing, and spam requirements, and with appropriate consent or lawful basis where required. You may opt out of promotional outreach.
To prevent fraud and help protect platform security.
To comply with legal obligations and protect our rights.
We aim not to automatically copy protected third-party content merely because it is publicly visible.
This includes competitor product photographs, catalogue images, copyrighted product descriptions, reviews, long-form marketing copy, logos where authorisation is unclear, and similar protected content.
For listings created from public or authorised sources, we prefer factual business information (for example, business name, category, and location) rather than copied marketing language from other websites.
Detailed product photos, descriptions, and marketing content should be submitted or authorised by the merchant after registration.
Merchants are responsible for ensuring that content they submit after registration does not infringe third-party rights.
We do not sell, trade, or rent your personal information to third parties.
We may share seller or business contact information with buyers who wish to send inquiries or connect with suppliers.
We may share information with trusted service providers who assist us in operating our website and platform, subject to appropriate safeguards.
We may disclose information when required by law or to protect our rights and the safety of our users.
In case of a business merger or acquisition, information may be transferred to the successor entity as permitted by law.
We implement reasonable security measures to protect personal and business information.
Sensitive data is protected using industry-standard practices such as encryption during transmission where applicable.
Access to personal information is restricted to authorised personnel as needed to operate the platform.
No method of transmission or storage is completely secure; we work to reduce risk but cannot guarantee absolute security.
You may request correction of incorrect listing or personal information.
You may request updates to business information associated with a listing.
You may request removal of a listing or removal or correction of applicable personal information.
You may raise other privacy-related concerns, including objections to processing where applicable under law.
To submit a request, contact us using the privacy or contact details below and include your business name, listing URL (if available), request type, a description of the issue, and a contact email. Optional supporting information may be provided. We do not require unnecessary identity documents for routine requests, though we may ask for reasonable information to verify that a request is legitimate.
If you ask us not to contact you for promotional outreach, we will record that request and aim to prevent future promotional communications through the applicable channel, subject to operational and legal requirements. Service or transactional messages related to an account or inquiry may still be necessary.
Access: You may request access to personal information we hold about you, subject to applicable law.
Correction: You may update or correct information through your registered account or by contacting us.
Deletion / Removal: You may request deletion of account data or removal of applicable listing or personal information, subject to legal retention needs.
Opt-out: You may unsubscribe or opt out of promotional communications.
Restriction / Objection: You may request that we limit certain processing where applicable under Indian data-protection law.
These rights are subject to applicable law and may have lawful exceptions (for example, where retention is required for legal compliance or dispute resolution).
Privacy, correction, objection, opt-out, and removal requests can be submitted through our designated contact channel.
Email: kharidi360store@gmail.com
Address: Ahmedabad, Gujarat, India
You may also use our Contact page. We aim to respond to privacy-related inquiries within a reasonable period, and in any event as required by applicable law.
We use cookies to enhance your browsing experience, analyse site traffic, and improve services. You can control cookie settings through your browser preferences. See also our Cookie Policy page.
We retain personal and business information only as long as needed for the purposes in this policy, legal compliance, dispute resolution, and enforcement of our agreements, or as otherwise required by law.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page and revise the "Last updated" date.
Where required by law, we will provide additional notice of material changes. Continued use of our services after updates means you should review the revised policy; this statement does not waive any mandatory legal rights.
For privacy, correction, removal, or opt-out requests, contact us using the details below.