Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025
Introduction
Kharidi360 ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information: Name, email address, phone number, and business information when you create a merchant account or contact us.
Business Information: Store details, product information, business registration details, and contact information for merchants.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
Communication Data: Records of your communications with us, including merchant inquiries and customer support requests.
How We Use Your Information
To create and manage merchant accounts and store profiles.
To display merchant information and products to customers.
To facilitate communication between merchants and customers.
To send you important updates about your account and platform status.
To improve our website, platform, and services based on your feedback and usage patterns.
To send you promotional materials and marketing communications (with your consent).
To prevent fraud and ensure the security of our platform.
To comply with legal obligations and protect our rights.
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share merchant contact information with customers who want to connect with merchants.
We may share information with trusted service providers who assist us in operating our website and platform.
We may disclose information when required by law or to protect our rights and the safety of our users.
In case of a business merger or acquisition, your information may be transferred to the new entity.
Data Security
We implement industry-standard security measures to protect your personal information.
All sensitive data is encrypted using SSL technology during transmission.
We regularly update our security protocols to address emerging threats.
Access to personal information is restricted to authorized personnel only.
We conduct regular security audits and assessments.
Your Rights
Access: You can request access to the personal information we hold about you.
Correction: You can update or correct your personal information through your account settings.
Deletion: You can request deletion of your account and associated personal information.
Portability: You can request a copy of your data in a portable format.
Opt-out: You can unsubscribe from marketing communications at any time.
Restriction: You can request that we limit the processing of your personal information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@kharidi360.com
Phone: Coming Soon
Address: Ahmedabad, Gujarat, India
We will respond to your inquiry within 30 days.
Cookies Policy
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
- • Essential cookies for website functionality
- • Analytics cookies for performance monitoring
- • Marketing cookies for personalized content
- • Preference cookies for user settings
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- • Account data: Until account deletion
- • Order information: 7 years for tax purposes
- • Marketing data: Until opt-out
- • Support communications: 3 years
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.